Superior Customer Support

The Team Behind Team Sports

Good tech needs good people to reach its full potential. You get both with Demosphere, as our team listens and learns from you in highly efficient onboarding sessions before any implementation. Our customer support isn't here to show you how our software works--we're here to show you how it works best for you.

Support Center

Demosphere’s online Support Center houses many resources to assist with using our integrated solution:

  • News and announcements
  • Support-related blogs
  • Twitter feed with important system updates
  • Answers to FAQs
  • Training videos
  • Training and webinar calendar
  • Important contact information
  • Submit an online case

Billing Support

Email: billing@demosphere.com

Phone: (800) 949-9440, option 3

Return Policy: Please direct all billing inquires to billing@demosphere.com, or 800-949-9440, option 3.

Sales/Account Management

Emailsales@demosphere.com, or contact your Account Manager directly

Phone: (800) 949-9440, option 1

Contact Us

Please choose the option that works best for you:

  • Self-Service
    • Search the Support Center for FAQs and How Tos
  • WebChat
    • Chat with us from your Demosphere Dashboard
    • Chat support hours are 9AM – 6PM ET
  • Online Case Creation
    • Use the Submit a Case option found in the Support Center under Contact Us
  • Give us a Call!
    • If you prefer to chat with us via phone, we can be reached at:
    • 703-536-1600 between 9AM-6PM ET
  • Come by and see us!
    • We always welcome visitors – feel free to arrange an in-person meeting!
    • 306 N. Washington Street, Falls Church, VA 22046

Support Tweets

Request a demo

See how easy it is to customize Demosphere for your sport’s needs. Our experts are here to help, and ready to arrange a demonstration.