Demosphere’s Support Center is a Great Resource!
Have you ever wondered how Demosphere’s Technical Support Team gets up to speed on all the nuances and intricacies of Demosphere’s comprehensive suite of products? It’s the Support Center! All new Technical Support Team members spend their first week on the job going through the online videos posted in theSupport Center, as well as reviewing the Knowledge Base entries for answers to Frequently Asked Questions. Here’s what Justin, our newest Technical Support Team member has to say about Demosphere’s Support Center: “It’s a great tool – it has all the answers I was looking for as I was going through the products and learning the ins and outs of how they work.”
Our Technical Support Specialists are available via email and phone between 9AM and 6PM ET, but if you’re the type of person who learns better on your own with excellent tools and resources at your fingertips, or if you’re trying to figure out something after hours, please visit our Support Center, accessed from your Admin Home page. You’ll find a plethora of help videos, Knowledge Base answers, and an online form to submit a support ticket if you’re not able to find your answer.
Our team has worked very hard on putting these resources together for you and we hope you’ll find them as beneficial as we do!