A Year of Growth: Enhanced Features, App, and Customer Support
2023 has been a year of growth and remarkable achievements for the Demosphere community! See some of our greatest accomplishments across three areas of our platform—our sports management features, mobile app, and customer support.
Enhanced Team Management Features
Our ever-evolving product suite provides industry-leading technology solutions for youth sports organizations. With customizable registration, flexible scheduling, robust reporting, and more, Demosphere is making sports management a breeze!
More teams and coaches are utilizing many of our top-notch features to simplify their management needs. This year alone, we saw:
- 125% increase in teams registered
- 55% increase in post-match game reports completed
- 20% increase in referee assignments made
- 15% increase in competitions created
New Integrated Mobile App
Simple and clear communication is invaluable for any organization. In 2023, we launched a new mobile app with many positive advancements. Notably, this redesigned app streamlines communication between coaches, parents, players, and administrators. Our enhancements led to a 35% increase in mobile app usage, demonstrating the importance of maintaining an integrated, easy-to-use platform for youth sports organizations.
Superior Customer Support
At Demosphere, we are here to answer any of your management or platform questions. With a 14-second response time, our customer support chat services achieved a 4.95/5 average rating this year. Our team is always ready and available to help.
“As we conclude a remarkable year of product growth in 2023, we look forward to unveiling new ideas and innovations in 2024. Anticipate a year of excitement and tailored features designed to enhance the Demosphere experience for all levels of users,” said Heidi Snead, Director of Product.
We are so grateful for all members of our community who made this year possible and are excited to continue to grow and support organizations in 2024!
Are you ready for a smooth season with the latest in sports technology? Contact our team today!