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ExtraTime - vol. 2 issue 13

ExtraTime
Going above and beyond to meet your needs
October 4, 2007 - Vol 2, Issue 13
In This Issue
Phone It In™
American Express
On-The-Go
Demosphere Family
Blog Update
Tip of the Month
Demosphere Support
Join Our Mailing List!
Quick Links
Greetings!
The fall is in full swing and we hope your seasons are running smoothly! While you have been busy updating scores and standings, Demosphere has been at work adding new features to enhance your experience with us.

New features include the ability to Phone It In™, receive game change notifications via text message, as well as the addition of American Express as a new payment option for Demosphere's transaction-based products.
Phone It In™
What if you could update scores and standings on your website while still at the field?

Well, now you can!  Phone It In™ is the newest ClubSite™ feature available for tournaments and leagues! Simply call a toll free number, say a pin number, and game number to update scores and standings online instantly. Now you can Phone It In™ to post game results to your site by simply speaking over the phone anytime, anywhere!

Please contact This e-mail address is being protected from spambots. You need JavaScript enabled to view it if you are interested in using  this new feature.
New Payment Options
American ExpressDemosphere is pleased to annouce the addition of American Express as payment option for our ClubSite Online Registration and other transaction-based products.  Customers now have the option to add American Express in addtion to our current methods of Visa and MasterCard.

Please contact This e-mail address is being protected from spambots. You need JavaScript enabled to view it for more details.
Demosphere On-The-Go
Fall is flying by! In the next few weeks, Demosphere will be hitting the road, so keep an eye out for when we will be at an event in your area!

This fall, we can be found:
  • Oct. 19-20: USASA Mid-Year Meeting (Ft. Lauderdale, FL)
  • Nov. 17: New York State West AGM (Rochester, NY)
  • Nov. 17-18: USL SoccerFest (Tampa, FL)
  • Nov. 26-28: SoccerEx (Johannesburg, South Africa)
The Demosphere Family
Demosphere would like to recognize the following new members of the Demosphere Family!
Demosphere Blog Update
A new feature is available that allows team administrators to receive game change notifications to their cell phones!

Learn more by visiting
demosphere.blogspot.com.

Other Recent Posts:
Tip of the Month - Tournament/League Management
Need to let a team know their check was received for your tournament or league? If you're accepting applications, send them an email directly!

From the team application administration screen, click on Team List by Name or Team List by Number. Next, search for the team you want to email. On the following screen, the primary contact is listed in the Team Name column under the link to their application. If you click on the primary contact's name, you can send him/her a direct email. It is now an easy way to let the primary contact know you received their check or are waiting for payment!
Contacting Demosphere Support
Demosphere has created a knowledge base full of answers to questions you may have about your website. You can access it through the admin side of your website. Simply click "Support Center" from the admin home page and search for questions. If you cannot find a solution to your question, please refer to Option 2, Submit Request Online. Here you can submit your information and questions and a support staff member will get back to you as quickly as possible.
Questions or comments regarding this newsletter?  Please send all inquiries to This e-mail address is being protected from spambots. You need JavaScript enabled to view it .
Kristin Donlin
Account Manager
Demosphere International, Inc.
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  • Demosphere has really helped our organization. The State Registration System is absolutely incredible.

    - Tim Mellander, Registrar - New York West

  • They have been responsive to our needs for innovative technology. Their support has been tremendous.

    - Dan Flynn, CEO - U.S. Soccer

  • We recommend this cutting-edge technology to any club interested in a professional image or service.

    - Sam Holt, Director of Coaching - FC DELCO

  • Demosphere is to be commended on having staff that is so professional and customer service oriented.

    - Michelle Adams, Registrar

  • Our main tool for marketing our international tournament is our great website - DallasCup.com.

    - Randy Jones, Dallas Cup

  • Demosphere continues to lead the way in the marketplace and we appreciate the hard work.

    - Ian Rawlins, Coordinator - Bermuda FA

  • The site is fantastic but by far the most impressive part has been the Support Team - they are invaluable.

    - John Carty, Chairman - Paisley Johnstone & District YFL

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